![]() Sunnies must arrive in good condition, with tags and case. Otherwise, pack your return in a well-padded box to prevent damage in transit. Package your return in the Quay Australia box, if available, along with the invoice and printed return slip.A shipping charge of $5.00 will be deducted from your refund. Select which products you'd like to return then follow the instructions to print the return slip and shipping label.Visit Quay Australia Returns and sign up with your order number & billing zip code. ![]() If you purchased during our Buy One Get One Free promotion, both pairs of glasses must be returned to be eligible for a return. Final sale items are not eligible for refund- if returned a store credit will apply. Anything received after 30 days or not in original condition will be issued as a Merchandise Credit available to be used at Returns are available for full-priced Sunnies, QUAYRx, Blue Light Glasses & Jewelry. Must be in original condition with original case and tags in which they were sent. We’ll happily refund your purchase if you’re not absolutely satisfied, within 30 days of delivery. All sale items and gift cards are non-refundable. ![]() Returns are available for full priced items only. For purchases made on November 8, 2021, through Decemwe will happily refund your purchase if you’re not absolutely satisfied until January 16, 2022.
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